Frequently Asked Questions (FAQs)

What areas do you serve for wheelchair transportation services?

We primarily serve Williamson County and Travis County, including cities such as Austin, Round Rock, Pflugerville, Cedar Park, Leander, Liberty Hill, Georgetown, and surrounding areas. 

In an effort to help as many people as possible, we are always expanding our service area. Please give us a call to inquire about service if you do not see your city listed. 


What types of transportation services do you offer?

We offer non-emergency medical transportation, airport transfers, event transportation, and general wheelchair transportation services.


How do I book a ride with ATX Wheelchair Transport?

Booking a ride with us is easy! You can call us directly at 512-361-6067 or visit our website to fill out our Trip Form. Our team will then confirm your reservation and provide all the necessary details for your ride.


What safety measures do you have in place for passengers?

The safety and well-being of our passengers are our top priorities. All our drivers are trained in wheelchair transportation safety protocols, CPR and First Aid, and undergo regular background checks and motor vehicle report checks. Our vehicles are also equipped with secure wheelchair restraints and safety features to ensure a smooth and secure ride for our passengers.